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We are the only virtual assistant company that specializes in training virtual assistants in mortgage brokerage that actually has your assistant work for a real American mortgage brokerage company before they work for you.

Prosper is the only Business Process Operations company to offer all of these services included with your monthly plan for no additional charge.

Reputation Management

  • Professional Image for your office every minute of the work day
  • Live Website Chat Support to catch after hours prospects
  • Email Handling
  • Social Media Support
  • Inbound and Outbound Phone Support
  • Creating Professional Listing Presentations
  • Scheduling Home Tours/Inspections/Appraisals

Transaction Coordination

Your assistant can monitor and verify all important deadlines of your transactions have been met
  • Coordinating Listing Sign Placement
  • Gathering Professionally edited Pictures and Virtual Tours
  • Scheduling Staging
  • Verifying Earnest Money has been paid by due date
  • Follow up with Title Company to verify title order is confirmed
  • Guaranteeing Inspection has been completed by due date
  • Following up with lender to make sure appraisal has been completed
  • Verifying Financing contingency has been satisfied by due date
  • Collecting Home Repair estimates if needed
  • Coordinating Land Surveys if necessary
  • Helping Client acquire home insurance
  • Reviewing closing statements for accuracy
  • Calculate Prorated Rents for Multi Family Closing
  • Calculate Security Deposit transfer for Multi Family Closings
  • Gathering all documents related to sale in client folder

Lead Generation

  • Single Family Homes – Expired Listings
  • Single Family Homes – Withdrawn Listings
  • Single Family Homes – follow up
  • Single Family Homes – Zillow follow up
  • Single Family Homes – For Sale by Owners
  • Single Family Homes – Vacant Owners
  • Single Family Homes – Neighbors of Listings
  • Single Family Homes – Marriage and Event Centers
  • Single Family Homes – Divorce
  • Single Family Homes – First time Home Buyer Workships
  • Multi Family – Local Investor Groups
  • Multi Family – Tax Assessment Analysis
  • Multi Family – Property Management Companies
  • Multi Family – Sheriff Sales
  • Land/Development – Tax Delinquencies
  • Referral Network – Home Insurance Reps
  • Referral Network – Home Mortgage Lenders
  • Referral Network – Home Inspectors
  • Referral Network – Countertop Installers
  • Referral Network – Moving Companies
  • Referral Network – Linked In
  • Referral Network – Chamber of Commerce
  • Referral Network – Home Builders Association
  • Referral Network – Pet Lovers
  • Relocation – Largest Employers in the area
  • Past Clients – Remembering Birthdays & other important anniversaries


  • Sending out Marketing Reports to Clients
  • Bumping Social Media Advertisements
  • Following up with prospective buyers and sellers
  • Compiling information in Word, Excel, Google Docs & Sheets, or into CRM’s
  • Rental Market Analysis for your Region
  • Responding to Facebook Messages
  • Placing For Sale Advertisements
  • Follow up with Expired and Withdrawn Listings
  • Continually reach out to FSBOs
  • Respond quickly to Zillow and leads
  • Identifying local areas to advertise and expected results in Billboard, Television, Radio, and Print
  • Developing other income streams like property management, investing in rentals, and vacation rental management


  • Analysis of Local Competition
  • Analysis of competing Brokerages’ Benefits
  • Posting Job Ads to Promote Agency
  • Prospecting for New Agents to add to your Team

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